Tour Striker Pitching Wedge RED STRIPE - 15th ANNIVERSARY

Tour Striker Guarantees, Warranty and Returns

30-Day Money Back Guarantee (*Does not apply to Customized Clubs)

We want you to be fully satisfied with every training product you purchase from Tour Striker. If you are dissatisfied with any training product purchased directly from the BigHornGolfer.com website, you may return the item within 30 days of receipt for a refund. The item must be returned in new, unused, or good condition, if possible, in its original packaging and including all parts and accessories to ensure a full refund. Customers will be charged a 10% restocking fee for all returns. The restocking fee will be waived for exchanges and store credit. 

Please read our Return Rules and Restrictions before returning your item.

Use our automated returns portal here or email: returns@bighorngolfer.com

Tour Striker 90 Day Warranty

Tour Striker warrants its training clubs and training aid products to be free of defects in material and workmanship for 90 days. Tour Striker will repair or replace any product or component or part thereof that is defective or becomes defective during usual and customary use within 90 days after the first date of purchase from Tour Striker. At its option, Tour Striker may replace the product with a new or refurbished product. If the product is unavailable and repair is not reasonably possible, the defective item will be replaced with a comparable product.

WHAT THE WARRANTY DOES NOT COVER: Tour Striker does not warrant its products against damage caused by third parties or by abnormal use, misuse, abuse, neglect, or accident. This warranty does not cover products repaired or modified other than by Tour Striker. This warranty does not cover dings, chips, tire marks, deep scratches, unusual rusting, excessively bent shafts, paint scratches, cosmetic blemishes, or other normal wear and tear. This warranty applies only to the original purchaser of the product. This warranty does not cover any products not manufactured by Tour Striker, Inc. This warranty is not transferable.

WARRANTY RETURN SHIPPING: Customers are responsible for any shipping costs incurred to send back products for warranty repairs. The customer is required to pack the item(s) being returned in appropriate-sized packaging and with adequate packing material. Tour Striker will cover the costs to ship the repaired product back to the customer.

Return Rules and Restrictions

• Money Back Guarantee returns must be made within 30 days of delivery.
• Warranty Returns must be made by making a warranty claim. (See Warranty)
• You must include your full name, email address and order number clearly written on paper — it is often most accessible and best to print your order confirmation email and include it with your return. If you no longer have your confirmation email, please email returns@bighorngolfer.com or call 412-567-4390.
• Shipping and handling costs and other additional charges are non-refundable.
• We will not accept CODs or third-party billing for returned merchandise.
• If your product is damaged upon delivery or defective, please see our Warranty and call our Customer Service Department immediately at412-567-4390.
• You can expect your refund in the same form of payment originally used for purchase within 7-15 days of Tour Striker receiving your returned product.
•  Digital content is non-returnable and non-refundable unless defective and may be returned under our warranty.
• When returning a product, we suggest that you obtain a tracking number for your return shipment to verify that the product was shipped and received by our returns department. We are not responsible for lost or undelivered packages, nor will refunds be issued for lost packages.
• Ensure your package has the appropriate postage.
• Tour Striker will not accept returns or issue refunds for items not directly purchased from BigHornGolfer.com.

What is “Free Returns” Coverage?

When you opt-in for coverage at checkout, your return shipping label is included, allowing you to return any item(s) in your order for a refund or exchange for FREE.

If you decide not to buy return coverage you can still return your items, but you will be responsible for the cost of the return shipping label.

All returns are subject to the guidelines outlined in our Return Policy.

Steps to Return a Product

If you are within the 30-day money-back guarantee or are making a warranty claim and would like to return your Tour Striker product…

Use our automated returns portal here or email: returns@bighorngolfer.com

Contact us at: returns@bighorngolfer.com