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Bushnell Warranty & Returns Policy
Warranty
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NO RECEIPT REQUIRED
FULLY TRANSFERABLE
WORKMANSHIP COVERED
MATERIALS COVERED
COVERAGE YOU CAN COUNT ON
All Bushnell products are engineered to deliver to your expectation and manufactured to withstand the rigors of the outdoors for the lifetime of the product. In the event that our product fails you, we will stand behind it and repair it at no cost to you. If we can’t repair it then we will replace it with a product of equal or better value. No receipt required and fully transferable.
*All Bushnell® products carry a product lifetime warranty against defects in workmanship or materials. Product lifetime is defined as 30 years for Riflescopes, 20 years for binoculars and spotters, 5 years for electro-optics and electronic components (laser rangefinders, red dot sights, reflex sights, speed gun radars, night vision) and 2 years for trail cams. This warranty does not cover Bushnell Golf, please click here to view Bushnell Golf product warranty information. Coverage period start date is determined by proof of purchase or manufacturing date of the product. This warranty does not cover cosmetic damage; damage caused by failing to properly maintain the product; loss; theft; damage as a result of unauthorized repair, modification, or disassembly; intentional damage, misuses, or abuse. This Warranty will be void if the date stamp or other serialization codes have been removed from the Product. We may replace your product with a product of equal or better physical condition.
HOW CAN I REQUEST SERVICE UNDER MY WARRANTY?
No receipt, warranty card, or product registration is required in order to assert a Warranty claim. All claims must be submitted within the Warranty Period outlined within Product Manual. USA & CANADA RETURNS: If you believe your request falls within the outlined warranty period, please call us at 412-567-4390 or send us a message at returns@bighorngolfer.com and we will help to resolve any issue.
LEGACY WARRANTIES
IRONCLAD WARRANTY 2018 - MAY 2020
LIFETIME LIMITED WARRANTY
Since 1984, the majority of our Bushnell sports optics products have been covered by a Limited Lifetime Warranty. Bushnell Outdoor Products guarantees these products to be free of defects in materials and workmanship for the lifetime of the original owner. These warranties do not cover consumer caused damages such as misuse, abuse or repairs attempted by someone other than our authorized technicians.
Binoculars (H20, Legacy, Marine, NatureView, Off Trail, Powerview, PermaFocus, Spectator and Trophy XLT)
Riflescopes (AK Optic, AR Optics, Banner, Rimfire Optics and Trophy XLT)
Spotting Scopes (NatureView, Sentry, SpaceMaster and Trophy XLT)
Telescopes (excludes North Star Telescopes)
ONE YEAR LIMITED WARRANTY*
Laser Rangefinders (Hunting)
ImageView (Binoculars and Spotting Scopes)
Trail Cameras (excludes the Trophy Cam Wireless HD)
Night Vision
Speed Radar Guns
Rubicon Flashlights, Lanterns and Headlamps
PowerSync (Solar and Battery models)
GPS (BackTrack and Golf)
Red Dot Sights
Illuminated Reticle Riflescopes (electronic components only)
NorthStar Telescopes (electronic components only)
*with copy of dated proof of purchase or date of manufacture
TWO YEAR LIMITED WARRANTY*
Your Bushnell® product is warranted to be free of defects in materials and workmanship for two year after the date of purchase. In the event of a defect under this warranty, we will, at our option, repair or replace the product, provided that you return the product postage prepaid. This warranty does not cover damages caused by misuse, improper handling, installation, or maintenance provided by someone other than a Bushnell Authorized Service Department.
*with copy of dated proof of purchase or date of manufacture
NO QUESTIONS ASKED LIFETIME WARRANTY
THE NO QUESTIONS ASKED LIFETIME WARRANTY COVERS THE FOLLOWING RIFLESCOPE, BINOCULAR AND SPOTTING SCOPE PRODUCT FAMILIES:
Trophy®
Trophy® Extreme
Legend®
Elite®
Elite® Tactical
- Fully transferable, covers accidental damage as well as defects in materials & workmanship.
- No receipt or warranty card is required.
- We will repair or replace product with equal or similar value and/or specifications.
- We will return product to you at no charge.
- Download the No Questions Asked Lifetime Warranty Sheet
BUSHNELL'S NO QUESTIONS ASKED LIFETIME WARRANTY PROMISE
We’re proud to guarantee your complete satisfaction, and promise to repair or replace your product and ship it back to you at absolutely no charge. This fully transferable warranty covers accidental damage, as well as any defects in materials and workmanship, for the life of the product. *
Binoculars (Bushnell Elite, Legend Ultra HD, Legend E, L & M Series, Trophy and Trophy Xtreme)
Riflescopes (Elite Tactical, Elite Long Range Hunter, Elite 6500, Elite 4500, Elite 3500, Legend Ultra HD, Trophy and Trophy Xtreme)
Spotting Scopes (Elite Tactical, Elite, Legend Ultra HD, Trophy and Trophy Xtreme)
No receipt, warranty card, or product registration is required. A downloadable repair form and other info to ensure fast, accurate processing can be found in Customer Service. Please provide your contact information (name, shipping address and daytime phone #), and a description of the defect or other reason for return. Ship the product to Bushnell, and we will return your product or an equivalent replacement to you at no additional charge.
Valid for residents of the United States and Canada only. In other countries, please contact your local dealer for applicable warranty information or go to bushnell.eu. No agent, representative, dealer or unauthorized employee of Bushnell has the authority to increase or alter the obligation of this warranty.
It’s Bushnell’s absolute, everlasting pledge to honor the purchase of your Elite®, Legend®, Trophy®, or Trophy® Xtreme riflescope, binocular or spotting scope with the security of our No Questions Asked Lifetime Warranty. We’re proud to guarantee your complete satisfaction, and promise to repair or replace your product and ship it back to you at absolutely no charge. This fully transferable warranty covers accidental damage, as well as any defects in materials and workmanship, for the life of the product*. No receipt, warranty card, or product registration is required.
* This warranty is valid for qualifying products within Bushnell Elite Tactical, Elite, Legend, Trophy Xtreme, and Trophy Riflescopes, Binoculars, and Spotting Scopes purchased after January 1st, 2016. This warranty excludes electronic components, Laser Rangefinders, Red Dots, Trail Cameras and cosmetic damage that does not affect the product’s operation or performance (as determined by Bushnell), loss, theft, and damage as a result of unauthorized repair, modification, or disassembly by someone other than a Bushnell Authorized Service Department. Bushnell will, at our option, repair or replace the product with one of equal or similar value and/or specifications.
To submit an online repair form and other important information to ensure fast, accurate processing can be found here for US customers.
BUSHNELL BULLETPROOF 100% MONEY BACK GUARANTEE*
Selected Bushnell products also offer our Bulletproof Money Back Guarantee (independent of their warranty). Click here for a list of eligible products and guidelines for the guarantee.
Our promise to you on the purchase of our performance optics. We believe that you, the consumer, should make the final call on product performance. That’s why we offer our exclusive Bulletproof 100% Money Back Guarantee (the best in the business) on selected Bushnell products.*
If, for any reason, you’re not completely satisfied with your Bushnell product, return it-no questions asked for a full refund of the purchase price. We promise that the performance will be like nothing you’ve ever experienced. But the best testimony will be your own. Try them today with absolutely no risk.
*Our Bulletproof 100% Money Back Guarantee is good on all of the following Laser Rangefinders:
- Fusion 1 Mile
- Elite 1 Mile CONX
- Elite 1 Mile ARC
- G-Force DX
- Scout DX 1000
- The Truth with ClearShot
- Yardage Pro Riflescope
- Sport 850
- Trophy Xtreme
- Trophy
90 DAY LIMITED WARRANTY
Trophy Cam Wireless HD (#119599C)
*with copy of dated proof of purchase or date of manufacture
RETURNS POLICY
Missing items from shipments must be reported within 2 business days from date of receipt.
Returning Merchandise to Big Horn Golfer
- A Return Authorization (RA#) Number is required for all returned merchandise and must be requested within 30 days of original invoice date. Contact Big Horn Golfer to request an RA#. You will receive an email with further instructions when your return request is approved.
- RA#’s are valid for 10 business days from the date of issue.
- All unauthorized returns are subject to a 10% restocking fee.
- Merchandise that has been used or sold at retail is not subject to return to Big Horn Golfer and should be referred to the manufacturer’s warranty repair center.
- All approved returns are subject to a 5% restocking fee and the dealer will be responsible for return shipping, unless the item was shipped by Lipsey’s in error, or the product is defective cosmetically or mechanically when it arrives at the dealer.
- Return requests submitted for cosmetic reasons must be accompanied by pictures and will be approved for return at the discretion of Big Horn Golfer.
- Once the returned item has been received and inspected, credit will be issued to the account.
Optics / Sights
Optics, Iron sights, and mounts must be brand new in the package to be eligible for return. If installation has been attempted or completed, returns will not be accepted by Big Horn Golfer and any issues should be referred to the manufacturer’s warranty repair center.
NFA Regulated Items
- NFA regulated merchandise cancelled before shipment is subject to a 10% restocking fee.
- NFA regulated merchandise that has been shipped and is being returned is subject to a 20% restocking fee.
Refused Shipments
- First refused shipment = 5% Restocking Fee.
- Second refused shipment = 10% Restocking Fee.
- Third refused shipment = 15% Restocking Fee and account changed to prepay terms.
Contact us at: returns@bighorngolfer.com
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