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Cart Tek Warranty & Return Policy
Warranty Policy
If your Cart Tek trolley or caddy requires repair during the warranty period or at any time thereafter we want to quickly resolve the issue and get you back to walking the golf course. You can repair nearly all problems with telephone support by our customer-centric staff. We will work directly with you to troubleshoot your cart. There is no need for costly and lengthy delays, shipping your cart back and forth. In the Continental United States, during troublshooting, if we determine that your cart requires a replacement part the new part will be expedited to you via prepaid priority mail. We will always try to resolve your cart issues by sending you a part and informing you on how to replace the part. If during the warranty period it is determined that your cart must be returned for repair, we will split the cost of shipping with you. You pay to return the cart and we will send your repaired cart back to you prepaid.
For International, Alaska and Hawaii warranty repair shipping charges are to be paid by the customer. Battery warranty is based on charging cycles and usage and is not time-dependent.
After the 1-year warranty period, our customer service is handled the same way. We just ask you to pay for shipping and reasonable parts costs.
One (1) year Warranty from date of purchase for the caddy, caddy parts, and electronics (unless otherwise noted). Caddy accessories are covered under warranty for 90 days.
Two (2) year Warranty period on Lithium Ion batteries: prorated based on number of charges, time used and maintenance history.
At Cart Tek our goal is to provide superior customer service but most of all at Cart Tek we want you on the golf course walking with ease and enjoying your golf game.
Please click the link below to access the Warranty Registration:
https://www.carttek.com/pages/warranty-registration
Return Policy:
Within 30 days of purchase, if a customer has a change of mind the cart can only be returned to Cart Tek providing:
- The cart is completely unused and brand new
- It is in original packaging
- A return authority is obtained from sales@bighorngolfer.com
- Owner will receive a refund upon receipt of goods, minus shipping costs and applicable fees
Within 30 days of purchase, the owners can return a used cart to Cart Tek providing:
- A return authority is obtained from sales@bighorngolfer.com
- It is in the original packaging
- Owner will receive a refund upon receipt of goods, minus shipping costs and applicable fees
- 20% restocking fee applies (off the full retail price)
For orders from 11/8/2023 to 12/31/2023, return deadline extended to 1/31/2024.
Contact us at: returns@bighorngolfer.com
Golf Push Carts vs Electric Golf Bikes — What’s the Difference?
What is an Electric Golf Push Cart?
A motorized cart that carries your golf bag and follows or drives beside you while you walk.
- Walk the course comfortably
- Reduce strain from carrying or pushing
- Keep their normal walking routine
You still walk. The cart does the heavy work.
What is an Electric Golf Bike (eBike)?
A ride-on electric bike designed to transport you and your clubs around the course.
- Ride instead of walk
- Move faster between shots
- Reduce physical effort during the round
You ride. The bike moves you and your bag.
Not sure which fits your game?
Use our quick quiz or chat with a golf specialist.
Is an Electric Golf Cart Right for You?
Unlock the Secret to a Greener, Quieter, and More Luxurious Golf Experience! Take our quick quiz to find the ideal electric cart tailored to your game and lifestyle
Cart Tek - Yellowstone
$1,299