Return Policy
Thank you for shopping with us! We strive to provide you with the best possible shopping experience. In the event that you are not completely satisfied with your purchase, we offer a hassle-free return policy. Please carefully read the following guidelines regarding product returns:
- Return Eligibility:
- Our default return policy is 30 days from receipt of your product. We occasionally run specials and will honor returns based on what our banner advertisement displays at the top of our website for the time period of the special.
- If your product is returned with unusual wear, it will be subject to a 20% restocking fee.
- Return Process:
- To initiate a return, please contact our customer service team within the 30-day period via email (returns@bighorngolfer.com)
- Please provide the following information when requesting a return:
- Order number if available
- Email address it was ordered with (if different than the one are using to initiate the return)
- Reason for return
- Return Shipping:
- The customer is responsible for the cost of shipping the product back to us. We recommend using a trackable shipping method to ensure the safe return of the item.
- Refund:
- Once we receive the returned item, we will process the refund.
- The refund will be issued to the original method of payment used during the purchase.
- Please note that it may take a few business days for the refund to appear in your account, depending on your payment provider.
- Damaged or Defective Products:
- If you receive a damaged or defective product, please contact our customer service team immediately. We will arrange for a replacement or provide a refund, depending on your preference.
If you have any questions or concerns regarding our return policy, please do not hesitate to contact our customer service team. We are here to assist you and ensure your satisfaction.
Thank you for choosing Precision Impact for your game improvement. We appreciate your business!
Contact us at: returns@bighorngolfer.com
