Zoom (Double-click)
SwingLogic Warranty, Refund & Returns
Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Returns are subject to a $25 restocking fee. Before initiating a return, we want to ensure we have done everything we can to help with product setup and answering any questions.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
To start a return please initiate a ticket using the link below
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.
Warranty Claims/Replacements/Exchanges
SLX Products are covered under our 180 replacement policy covering manufacturing defects. Damage caused by misuse will not be covered under warranty. If you would like to make a warranty claim, please submit a HelpDesk Ticket using the link below, and include as much detail, including pictures or video attachments to support your claim. Replacement items will be mailed return postage to send back the defective products
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Refunds are typically processed within 3-5 business days of receiving the product back. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Contact us at: returns@bighorngolfer.com
Is an Electric Golf Cart Right for You?
Unlock the Secret to a Greener, Quieter, and More Luxurious Golf Experience! Take our quick quiz to find the ideal electric cart tailored to your game and lifestyle
